Refund & Cancellation Policy

Every new store gets a 7-day free trial with no payment required. We encourage you to use the trial to set up your catalog and confirm that SellQuickly fits your business before purchasing a plan.

Plans (Starter, Growth and Pro) are one-time yearly payments made in advance. Because the free trial lets you evaluate the service before paying, payments are non-refundable once made, including for partially used plan periods, unused features or unused limits.

Plans do not auto-renew and we never auto-debit your account, so there is no recurring charge to cancel. You can stop using SellQuickly at any time; your plan and store stay active until the plan's expiry date. To close your account and delete your data, email us at hello@wesolvr.com.

We will refund the full amount paid in these cases:

• You were charged more than once for the same plan (duplicate payment).
• Money was debited but your plan was not activated and we are unable to activate it within 48 hours of you reporting the issue.
• A refund is required under applicable law.

To request a refund in these cases, email hello@wesolvr.com within 30 days of the payment with your registered email/mobile, store name and the Razorpay payment ID. Approved refunds are initiated within 5–7 working days to the original payment method; your bank may take additional time to credit it.

If a payment fails but money is debited, it is normally reversed automatically by your bank or Razorpay within 5–7 working days. If it is not, contact us with the payment details and we will help resolve it.

SellQuickly is a software service delivered online — there is no physical shipping. Your plan is activated immediately after successful payment and you can use it from your admin dashboard or mobile app right away. If activation is delayed, contact us and we will resolve it promptly.

Stores built on SellQuickly are run by independent merchants. Refunds, returns and cancellations for products purchased from those stores are handled by the respective merchant under their own policies; SellQuickly is not the seller of those products.

Wesolvr
Golden Trade Centre, 1/1, Main Rd, near Kishore Shopping Mall
Geetanjali Colony, New Rajendra Nagar
Raipur, Chhattisgarh 492001, India
Email: hello@wesolvr.com
Phone: +91 78059 40012

See also our Terms and Conditions and Privacy Policy.